Information about our website
The owner of the website is Ooredoo Kuwait. Our Head Office is situated at Alsoor Street, PO Box 613, Kuwait City, Kuwait.
You can access our website homepage and browse our site without disclosing your personal data. Your personal data are requested only if you want to access online services (e.g. check your email). We do not sell or provide any third party with any of the data you disclosed. If you are just surfing and reading information on the website, like any other website we do collect and store the following anonymous information about your visit:
We only use this anonymous information for statistical reasons, and we will not give this anonymous information to any third party. We may keep more extensive information if we are concerned, for example, about security issues (attack against the website). If necessary, or following a request of the relevant public authority, we may then keep and give to the relevant authority additional information within the legal framework of the law of Kuwait.
If you give us more information, like your email address if you contact Ooredoo, we will only use this information for the purpose of the service or information you requested from Ooredoo. If you log in to Online Chat through the website, Ooredoo will not keep any information concerning the way you use this service that is governed by the specific terms and conditions you accepted before receiving your email address.
We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.
We collect the personal data that you may volunteer while using our survey services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.
We do not knowingly collect personal data from children. We do not take specific steps to protect the privacy of children who disclose their personal data to us.
We do not disclose your personal data to any other individual or organization.
Ooredoo only provides refunds on orders that have been placed on our website/App but not yet delivered and activated. Once delivery and handoff to the customer has taken place, the customer will lose his right to any refunds.